The Goldilocks Zone of Conflict:
Creating a Team Culture of Disagreement Without Disfunction

Description
Most teams struggle with conflict. Some operate in artificial harmony, where issues simmer beneath the surface. Others veer into destructive debates, where trust erodes, and nothing gets solved.
The best teams? They find the “Goldilocks Zone of Conflict”—where trust fuels productive debate, different perspectives are valued, and tough conversations move work forward, not backward.
This interactive workshop will help you navigate workplace conflict with confidence by understanding different conflict styles, recognizing the behaviors that drive healthy vs. unhealthy conflict, and learning how to adjust your approach to strengthen relationships rather than damage them.
Through real-world examples, discussion, and practical application, you’ll walk away with a clear understanding of your conflict tendencies and a toolkit for fostering a culture where tension leads to better decisions, stronger teams, and greater trust.

------What You'll Learn------
✅ The Conflict Spectrum – Understand the range from artificial harmony to mean-spirited attacks and why both extremes harm team effectiveness.
✅ Healthy vs. Unhealthy Conflict Behaviors – Learn the key behaviors that distinguish productive tension from destructive conflict.
✅ Different Conflict Styles & Needs – Explore how personality, communication preferences, and cultural factors impact conflict responses.
✅ Navigating Conflict with Trust – Discover why assuming positive intent and building psychological safety are key to making conflict work for, not against, your team.
✅ Tactics to Find the “Goldilocks Zone” – Walk away with strategies for fostering constructive tension, and ensuring tough conversations drive progress.
----Workshop Highlights----
🔹 The Goldilocks Zone of Conflict: Finding the sweet spot between avoidance and dysfunction.
🔹 Recognizing & Managing Different Conflict Styles: Spirited vs. Calm Debaters, Receptive vs. Steadfast Approaches.
🔹 The Role of Trust in Conflict: Why giving team members the benefit of the doubt changes everything.
🔹 The Impact of Culture and Differences in Lived Experience : How different backgrounds shape perceptions of what “healthy” conflict looks like.
🔹 Practical Strategies for Conflict Mastery: How to lean into tension in a way that strengthens teams and relationships.
------Delivery Options------
This workshop is designed for individuals and teams who want to improve collaboration, decision-making, and trust by transforming the way they handle conflict. Available in-person or virtually, this highly interactive session is packed with discussion, real-world application, and tools that can be used immediately.